Privacy Policy Effective Date: January 25, 2025Welcome to Lo Lo's Mobile Detailing ("we," "us," or "our"). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal data when you visit our website, www.lolosmobile.com (the "Website"), and when you engage with our services. It also explains your rights regarding your personal data and how you can exercise those rights in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Data Controller

The data controller responsible for processing your personal data is:Lo Lo's Mobile Detailing

225 Marketplace Connector, Suite #1081,

Peachtree City, GA 30269, USA

Email: [email protected]

2. Data We Collect

We may collect and process the following types of personal data:

2.1 Data You Provide to Us:

Contact Information: Name, email address, phone number, and address.Service Details: Information related to the mobile detailing services you request.Payment Information: Billing address, payment method details (processed securely via third-party payment processors).Communications: Emails, messages, or other correspondence you send to us.

2.2 Data We Automatically Collect:

Technical Information: IP address, browser type, operating system, and device information.Usage Data: Details of your visits to our Website, including traffic data, location data, and other communication data.Cookies: Information collected through cookies and similar tracking technologies. For more details, see our [Cookie Policy].

2.3 Data from Third Parties:

We may receive information from third-party platforms or services, such as social media platforms, if you interact with us through those channels.

3. How We Use Your Data

We use your personal data for the following purposes:

Service Delivery: To process and fulfill your service requests.Customer Support: To communicate with you regarding inquiries, complaints, or feedback.Marketing: To send promotional materials, offers, and updates, provided you have given your consent.Website Improvement: To analyze and improve the functionality and performance of our Website.Legal Compliance: To comply with legal obligations or to protect our legal rights.

4. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

Contractual Necessity: To fulfill our obligations under a contract with you.Consent: Where you have provided explicit consent (e.g., for marketing communications).Legitimate Interests: To improve our services, ensure security, and communicate with customers.Legal Obligations: To comply with applicable laws and regulations.

5. Data Sharing

We do not sell or rent your personal data. However, we may share your data with:

Service Providers: Third parties who perform services on our behalf, such as payment processors, scheduling platforms, and marketing agencies.Legal Authorities: Where required by law or to protect our rights and property.Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

All third parties are required to process your data securely and in compliance with this Privacy Policy and applicable laws.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. After this period, we will securely delete or anonymize your data.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include:

Secure servers and firewalls.Encryption of sensitive data.Regular monitoring and testing of our security systems.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Access: Request access to the data we hold about you.Correction: Request corrections to inaccurate or incomplete data.Deletion: Request the deletion of your data, subject to legal obligations.Restriction: Request restrictions on processing your data.Portability: Request a copy of your data in a machine-readable format.Objection: Object to processing based on legitimate interests or for marketing purposes.Withdraw Consent: Withdraw your consent at any time.

To exercise your rights, please contact us at [email protected].

9. Cookies and Tracking Technologies

We use cookies to enhance your experience on our Website. For more details, please review our [Cookie Policy].

10. International Data Transfers

If you are accessing our Website from outside the United States, note that your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.